Payments and refunds

Searching, applying and tracking applications on Rozgaar Setu are free. We will never ask a worker for money. If anyone asks you to pay for a job, training, registration or a “deposit”, do not pay — report the job or contact us.

Some optional services for employers are paid, for example a priority job listing (₹99 for 7 days). The price, including applicable GST, and what you get are shown before you pay.

• You were charged but the service was not delivered because of a technical problem on our side.
• You were charged more than once for the same order.
• You cancel a paid service before it starts (for example, before the listing is promoted).

• The service has already been delivered in full, such as a priority listing that ran for its full period.
• A job or account was removed or suspended for breaking our Terms & Conditions, such as asking workers for money.
• You no longer need the service after it has started. Where a service is partly delivered, we may offer a partial refund at our discretion.

Email rozgaarsetusupport@gmail.com within 7 days of the payment with your registered mobile number or email, the order ID shown on your receipt, and the reason. We reply within 2 working days.

Approved refunds are sent to the original payment method through our payment partner, Razorpay, within 5–7 working days. Your bank or card issuer may take a few extra days to show it. Refunds include any taxes you paid on the order.

If money left your account but the payment failed on our side, it is reversed automatically by your bank, usually within 5–7 working days. If it has not arrived after that, write to us with the transaction reference and we will help.

We may update this policy as we add services. The policy in place when you paid applies to that payment.